FAQ
PRODUCT QUESTIONS
ARE YOUR PRODUCTS VEGAN FRIENDLY?
Yes, Esspire products are 100% vegan and certified by The Vegan Society. Every formula has passed their rigorous standards, ensuring our body care contains no animal-derived ingredients — a choice we’re proud to stand behind.
ARE YOUR PRODUCTS CRUELTY FREE?
Yes, Esspire is proud to be cruelty-free, backed by our accreditation from Cruelty Free International’s Leaping Bunny program. Our products are never tested on animals, meeting one of the highest standards of ethical body care.
ARE YOUR PRODUCTS RECYCLABLE?
Yes, Esspire product tubes are recyclable and made with 57% recycled plastic. When you’ve finished using the product, just rinse the tube and recycle it where facilities allow.
ARE YOUR PRODUCTS GOOD FOR SENSITIVE SKIN?
Yes, Esspire products are thoughtfully formulated without common irritants like parabens, synthetic dyes, SLS, and SLES, which makes them a gentle choice for sensitive skin. While we design our products to be kind to skin, everyone’s skin is unique, so we can’t guarantee they’ll be suitable for everyone. For those with very sensitive skin, a patch test is always a good idea.
ORDER, DELIVERY, RETURNS & REFUNDS QUESTIONS
CAN I CANCEL/AMEND MY ORDER?
If you wish to cancel an existing order please email info@esspire.co.uk and someone will be able to assist you
WHEN WILL I RECEIVE MY ORDER?
All orders that are placed are processed & shipped within 24-48 hours. Please allow up to a further 72 hours before receiving your product.
CAN I RETURN AN ITEM?
If you are not satisfied with your item you can return it to us within 14 days of receipt. Please read our returns and refund policy for further information.
HOW CAN I TRACK MY ORDER?
After your order is dispatched you will be sent tracking information from the courier