Refund policy

Returns and Refund Policy

We hope that you will be happy with your order, however, if for any reason you wish to return something to us for a refund you may do so within 14 days of receipt provided that the item is unused, in perfect condition and complete with original packaging. 

To start a return, please contact us at support@esspire.co.uk with your order number. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a full refund will be processed back to your original payment method.

You can always contact us for any return question at support@esspire.co.uk