Terms of service
Terms and Conditions for Esspire Limited Last Updated: 11/10/2024
Welcome to Esspire Limited! By accessing or using our website (esspire.co.uk) and purchasing our products, you agree to abide by these Terms and Conditions. Please read them carefully.
1. Introduction
Esspire Limited ("we," "us," or "our") is a retailer of personal care and toiletry products. These Terms govern your use of our website and services. By using our website and/or making a purchase, you accept these Terms in full.
2. Definitions
For clarity, “User” refers to anyone who visits or interacts with our website; “Customer” refers to a User who makes a purchase; “Website” refers to www.esspire.co.uk
3. Use of Site
By using this site, you agree to:
Comply with all applicable laws and not use our website for any illegal purposes.
Be at least 18 years old or have parental consent if you are a minor.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.
4. Product Information and Descriptions
We aim to present our products accurately. However, product images, descriptions, and packaging may vary slightly from the actual product due to updates or slight manufacturing changes. Esspire Limited is not liable for any variations that do not affect the primary purpose or usage of the product.
5. Pricing and Payment
All prices are in GBP and exclude applicable taxes, which will be added at checkout.
We reserve the right to change prices at any time without notice.
We accept the following payment methods: Visa, MasterCard, PayPal, Apple Pay.
6. Order Processing and Shipping Policy
Orders are typically processed within 1-2 business days.
We ship to the United Kingdom.
Shipping times may vary based on your location and chosen shipping method. Delivery times are estimates and may be affected by factors outside of our control, such as customs delays or holidays.
7. Returns, Refunds, and Exchanges
We accept returns under the following conditions: If for any reason you wish to return something to us for a refund you may do so within 14 days of receipt provided that the item is unused, in perfect condition and complete with original packaging.
To start a return, please contact us at support@esspire.co.uk with your order number. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a full refund will be processed back to your original payment method.
You can always contact us for any return question at support@esspire.co.uk
8. Subscriptions
If you subscribe to a recurring service, you agree to be billed on a recurring basis. Subscription terms and cancellation policies will be provided at checkout. You may cancel at any time by contacting us at support@esspire.co.uk
9. Promotions and Discounts
Promotions, discounts, and coupon codes are subject to specific terms and may not be combined with other offers. Esspire Limited reserves the right to modify or cancel promotions at any time without prior notice.
10. Intellectual Property
All content on this website, including text, images, logos, and trademarks, is the property of Esspire Limited. You may not reproduce, distribute, or otherwise use any content without our express written permission.
11. Limitation of Liability
Esspire Limited is not liable for any indirect, incidental, or consequential damages that arise from the use or inability to use our products or website. Our maximum liability for any claim will not exceed the amount you paid for the product in question.
12. Indemnification
By using our website, you agree to indemnify, defend, and hold harmless Esspire Limited, its employees, and agents from any claims, liabilities, damages, or expenses arising from your breach of these Terms.
13. Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
14. Changes to Terms and Conditions
Esspire Limited may update these Terms at any time. Changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of the website signifies your acceptance of the updated Terms.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Information
For questions or concerns regarding these Terms, please contact us at: Esspire Limited
Email: info@esspire.co.uk